Mary Jacobs Events
|Posted on July 25, 2019 at 10:00 AM|
What do you get when you combine 2 cultures, 2 religions, 2 Disney fans, 2 culinary backgrounds, 2 Harry Potter aficianados, a suit of armor made of tin foil, crazy musical talent and possibly the coolest bridal party of all time? Cathy & Kristin's big day!
I have to tell you their weekend was really challenging. We were dealing with an extremely disorganized and uncooperative venue who frankly failed on all counts to live up to their promises and I will be sure to avoid the location like the plague in the future. I was brought on for day-of coordination for this one, so the venue and most of the pros had already been hired.
We get to the rehearsal, which they wouldn't allow us to do until after 7:00 p.m. at night (there hadn't been events in there in weeks so why it had to be so late at night I have no idea) and immediately the shenanigans began. They refused to let the couple use the piano which had been promised to them (they did this the night before their wedding at 8 p.m.)-not really caring about the psalmist and pianist who were hired and paid for... They refused to remove the enormous sound system and speakers w/sound board on the alter where the couple would have their ceremony...which again, they had promised to do. Not to mention them deciding to add 12 additional tables, topped with teal linen (the couple's colors were plum, black and silver) because the owner decided she liked the way the room looked better with her own floor plan, not the couple's. Needless to say, myself and the catering team had to break them all down and start over all while being screamed at by this lady... I had to personally go through each and every chivari chair during the ceremony set up because the cushions were so disgustingly stained that we had to basically sift through to find the 80 that were the least gross.
Then right in the middle of their rehearsal, literally as I am about to send Cathy down the aisle with her father...this lady interupts and tells me that her dog has been found by the police department and she is leaving, telling me to "lock up" the building. Let me be clear...I have never ever met this lady as she lives in Florida and never showed up once until the rehearsal day and never responded to a single phone call or the 18 emails I sent...yelled at us and refused all promises...then asked me to lock up and close down HER BUILDING which I have never worked at and don't know in the slightest....wait, what????
Now here's me and the bridal party working out a plan to have the piano that Cathy has at her home (she is an incredible vocalist and musician) delivered to the venue in the morning. I contact my buddies from Sound Advice DJ who will be playing the next and get sound taken care of for the new additions. I reach out to Beth at Candidly Beth who will be shooting the wedding and talk about the way the shots will have to be cropped to deal with all the extra crap and about 100 other last minute adjustments at 11:00 p.m. All while reassuring the couple that no matter what, everything will be made right.
The next day everyone was let into the building by some staff person, who then disappeared. We were completely on our own in the venue, with no single person from their staff present at all for hours and hours. So this meant when all the toilets in the ladies room were clogged and over flowing...that's right, yours truly went in with my trusty plumbers wrench and fixed them all and emptied the trash cans and dusted... When it became clear they were not going to be helpful in any way with the items they promised, I removed all of the cords from their systems and draped everything. We moved mountains all day long, dealing with power that was surging and almost blew out the DJ's systems, homeless people trying to get into the catering tent which had to be set up outside because the venue refused to let them used the FULL COMMERCIAL KITCHEN downstairs...the list goes on and on.
This particular venue holds its own liquor license, so they catering team was not serving alcohol that day, just the venue's (2) bartenders. I have never met more aggressive, disorganized and frantic staff in my career. These two were fighting with everyone all day and at times flat out refusing to perform the services they were paid to do. Now as someone who spent 20+ years in catering, who is always the first to defend and work shoulder to shoulder with service staff...saying something like that quite literally breaks my heart.
I'm not even going to freak out about how they apparently didn't know how to use their own systems and were running the heat during the ceremony instead of AC and almost killed all of us...on one of the hottest days of the year. Thanks guys, now they building will be a furnace all day...awesome.
Or, how about the sign just outside the front doors (the old style one where you can change out the letters to say different messages) had appartently said "Happy Holidays" as some point...which no one ever bothered with again since December and now all the letters left read "Happy Ho"...I wish I was kidding...truly. These people even refused to take that down. Swear. To. Goodness.
So ultimately what happened??? Thank the good Lord we had an incredible team of Friendors that day and so when all of this started to go down, we got together, circled the wagons and decided that we were going to protect the couple and fight what ever fight needed to be fought to make their day incredible. And that my friends, is exactly what we did. These two magical pixie horses had an incredible day, enjoyed their friends and family and we even got a lot of great laughs out of all of the nonsense. Especially the moment where the venue owner asked me if I was interested in running her property after all of this lol. No thanks.
See Cathy & Kristin's Review after the photos!
- Ugly Rooster Catering
- Sound Advice DJ
- Candidly Beth Photography
- Lance Wheeler Photo
- Renaissance Hall (Schenectady)
Title or Position Bride (Cathy Kenny-Wilkerson)
I truly do not have the words to describe how amazing Mary is. You can tell she loves what she does because it shines through in her work. She is extremely detail oriented, leaving nothing overlooked, but she doesn't lose the big picture. She saved our wedding from one disaster after another, from making boutonnieres on the floor of the church the morning of the wedding because they didn't come in with the rest of our floral arrangements, to sewing my dress after the bustle broke, to arranging last minute table designs, running interference with a less than stellar venue, to so much more that I probably don't even know happened because she's just that good. She does all this with a smile on her face and a pep in her step even when we were all melting from the heat. She was such a blessing to have on our side. This anxious bride felt supported and calm despite unexpected challenges because Mary was right there whenever needed, usually before I even knew I needed her. Before the end of the night just about every member of our bridal party was asking for her business card so they could hire her for their weddings. I didn't know I needed a coordinator until I had one and I couldn't think of a better one than Mary. If you want a wedding planner that treats you like family and always has a hug and a kind word ready, then you need to have Mary on your team. A million thank you's to you Mary! We love you!